Comments on: Kawneer doors usually use Dor-o-matic Panic Exit Devices https://www.rbahelp.com/exit-devices/kawneer-doors-usually-use-dor-o-matic-panic-exit-devices/ Helpful Tips and Instructions for Commercial Door, Partition, Locker, Stair Treads, Window Parts, and Bleacher Concerns Tue, 13 Dec 2016 13:06:28 +0000 hourly 1 By: rbaadmin https://www.rbahelp.com/exit-devices/kawneer-doors-usually-use-dor-o-matic-panic-exit-devices/#comment-3398 Fri, 27 Dec 2013 14:21:00 +0000 http://www.rbahelp.com/?p=1413#comment-3398 In reply to RW.

I would think it is a bushing problem. I would try replacing them, and you can buy a kit that might be more cost effective, see this link: https://www.rbadoor.com/dor-o-matic-1990-repair-kit-pbx-2.html . I will also send you the installation diagrams.
Greg

]]> By: RW https://www.rbahelp.com/exit-devices/kawneer-doors-usually-use-dor-o-matic-panic-exit-devices/#comment-3395 Tue, 24 Dec 2013 02:42:31 +0000 http://www.rbahelp.com/?p=1413#comment-3395 A church I have as a client has a number of 1690s that are starting to fail. The biggest problem I have encountered is the retractor slips over the hook in the top rod. When this happens the top rod does not lift the traveler-to lift the bottom rod-which does not allow the door to unlock. It appears there may be too much “play” with the traveler as it just rides over the pinion gear. It unlocks just fine from the inside when the push bar is used. Is this a bushing issue? Regards

]]> By: rbaadmin https://www.rbahelp.com/exit-devices/kawneer-doors-usually-use-dor-o-matic-panic-exit-devices/#comment-3334 Fri, 18 Oct 2013 13:21:20 +0000 http://www.rbahelp.com/?p=1413#comment-3334 In reply to Randy.

Randy,
My guess is the top latch is worn, or the rod bushings are broken off. Both of these parts are pretty easy to replace. If the top latch is not retracting all the way in the bottom rod will drag on the floor. I think what is happening is when you push in the panic bar to top latch is not rolling all the way over. The top latch has to roll all the way over to hold up the bottom rod. When the top latch hits the strike, it releases and the bottom rod drops. You can find part break downs on our website, I am pretty sure you have the 1690EO, and that parts breakdown can be found @ https://www.rbadoor.com/panic-devices/dor-o-matic-panic-devices/dor-o-matic-repair-parts/dor-o-matic-1690-1790-repair-parts.html
Greg
1-800-642-2403

]]> By: Randy https://www.rbahelp.com/exit-devices/kawneer-doors-usually-use-dor-o-matic-panic-exit-devices/#comment-3332 Thu, 17 Oct 2013 15:42:27 +0000 http://www.rbahelp.com/?p=1413#comment-3332 I have a customer with a kawneer door. when you push on the panic pad on the inside it opens but the lower rod drags and wont retract all the way unless you push extra hard on the pad. it looks like that the latch under the cover next to the pad isn’t lifting it high enough. does the whole panic pad need to be replaced if so where can one be found ….thank you randy

]]> By: rbaadmin https://www.rbahelp.com/exit-devices/kawneer-doors-usually-use-dor-o-matic-panic-exit-devices/#comment-3322 Mon, 09 Sep 2013 12:03:54 +0000 http://www.rbahelp.com/?p=1413#comment-3322 In reply to Wayne Sprowl.

Wayne,
9 out of 10 times the problem with the bottom latch on the Dor-o-matic / Falcon 1990, is related to the top latch. The Bottom Latch just drops with gravity, the Top Latch holds is up until the Top Latch is triggered when it hits the top strike. I would look @ the Top Latch First. Manually work the Top Latch with a screw driver and is if the bottom latch is dropping.
Greg
1-800-642-2403

]]> By: Wayne Sprowl https://www.rbahelp.com/exit-devices/kawneer-doors-usually-use-dor-o-matic-panic-exit-devices/#comment-3321 Fri, 06 Sep 2013 13:20:31 +0000 http://www.rbahelp.com/?p=1413#comment-3321 I’m looking for some troubleshooting help. I have a kawneer door with dor-o-matic 1990 concealed verticle rod exit device. My problem is when the door is locked it does not latch securely. It seems that the bottom rod may be hanging up ever so slightly so the door wont close fully without manual pressure. Needless to say if you don’t remember to push on the door it’s more than likely not secure.

]]> By: rbaadmin https://www.rbahelp.com/exit-devices/kawneer-doors-usually-use-dor-o-matic-panic-exit-devices/#comment-3280 Thu, 25 Jul 2013 20:24:04 +0000 http://www.rbahelp.com/?p=1413#comment-3280 In reply to David Blizzard.

David,
I think the part you are looking for is the Doromatic Rod Bushing, shown on this page of our website: https://www.rbadoor.com/dor-o-matic-1690-1990-rod-bearing-pb3.html
Greg
1-800-642-2403

]]> By: David Blizzard https://www.rbahelp.com/exit-devices/kawneer-doors-usually-use-dor-o-matic-panic-exit-devices/#comment-3278 Thu, 25 Jul 2013 02:42:39 +0000 http://www.rbahelp.com/?p=1413#comment-3278 Our church has a Kawneer door and the little white plastic part that fits on the upper rod behind the gear is worn and does not hold the rod into the panic bar. I just need the plastic little sleeve. Where can I get it.

]]> By: rbaadmin https://www.rbahelp.com/exit-devices/kawneer-doors-usually-use-dor-o-matic-panic-exit-devices/#comment-3152 Thu, 07 Mar 2013 21:36:16 +0000 http://www.rbahelp.com/?p=1413#comment-3152 In reply to Clayton Hoffman.

Clayton,
You can replace the complete 1690/1790 Dor-o-Matic Dogging Assembly, or just the 1690/1790 Hex Dogging Shaft. Follow the links below for ordering information:
1690/1790 Dor-o-Matic Dogging Assembly
1690/1790 Hex Dogging Shaft
Greg
1-800-642-2403

]]> By: Clayton Hoffman https://www.rbahelp.com/exit-devices/kawneer-doors-usually-use-dor-o-matic-panic-exit-devices/#comment-3150 Thu, 07 Mar 2013 20:49:31 +0000 http://www.rbahelp.com/?p=1413#comment-3150 We are looking for a dogging assembly for a DOM 1790 touch bar panic. The hex head is stripped out, other than that the assembly works fine.

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