Over the past few months we have been seeing a lot of calls on a Truth Window Hardware part marked 31878. We can confirm that that part is our part number Wi11647, the Truth Maxim Slide Shoe 11647. This piece is the part that attaches to the Truth Maxim and Truth Encore Awning Operators. The Slide Shoe attaches to the arm of the operator and is held in place by the 31879 Truth Maxim Detach Clip. The Slide Shoe slides in the Track that is attached to the sash. An Awning window is a window that swings like a one piece garage door, not to be confused by a Casement window that swings like a door.
The part shown above is of the Truth Maxim and Encore Slide Shoe
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Brand Name
Truth Window Hardware
Product Name
11647 Slide Shoe
Last year we had our window removed to have the glass cleaned
They removed the window and lost the slide shoes in the process.
I found one on the ground outside but can not find the other.
Would it be possible to purchase another slide shoe # 31878
product name 11647 Slide Shoe
Thank you in advance Robert Levine
Robert,
Here is a link to the Slide Shoe: 11647 Slide Shoe . Here is the link to the Clip that holds the Slide Shoe: 11647 Slide Shoe Detact Clip 31879
Greg
I was looking all over for the 31878 slide shoe and very happy I was able to find a match here. Looking forward to receiving it to fix my awning window.
How do I place an order?